Processing and Shipping

Decal Chic is not responsible for any shipping delays due to errors or delays made by the shipping company used.

Decal Orders

All of our decals on our website are made to order so you are guaranteed a fresh decal! Production times can take between 2-3 business days. Detailed orders can take up to 5 business days.

Orders delivered within the USA can take up to 5 business days on average after production times.

Rush orders are available. Please contact us if you need something in a hurry!

International Orders have a transit time of 6 – 18 days but sometimes it can take up to 25 days just depending on customs. With international orders most do not have added custom fees but depending on the country an additional customs fee may be required.

All orders are shipped according to the information supplied by the customer. If a package is not delivered due to an error made by the customer in submitting improper shipping information, we will reship the package, or request a delivery intercept (UPS only) with corrected address at the customer’s expense of $35. If a package has been delivered to an incorrect shipping address supplied by the customer we will not be responsible for providing a replacement.

If you feel that you have received a defective product, please don’t hesitate to contact us. We will be happy to resolve any issue that you have to the best of our abilities.

Foam Board Orders

We have two production partners that we work with to create foam boards. One in Massachusetts, USA and one in Ontario, Canada.

Citizens in the USA will have have their orders shipped from our production partner in Massachusetts, USA, and Canadian citizens will have their orders shipped from our partner in Ontario, Canada. This is to avoid customs/duties and to streamline our shipping process.

Orders can take between 5-10 business days to receive via Economy Shipping.

Rush orders are available and can be shipped within 3 business days. For foam boards there is no overnight shipping. The fastest your order can ship is within 3 business days. Please contact us if you need something in a hurry!

If you feel that you have received a defective product, please don’t hesitate to contact us. We will be happy to resolve any issue that you have to the best of our abilities.